CONTACT US

CONTACT US ONLINE

General Questions or Comments
Toll free: (800) 800-7646
8 a.m. to 5 p.m.
Monday - Friday, Pacific Time
Regular Mail:
P.O. Box 9000
Newport Beach, CA 92658-9030

Overnight Mail:
700 Newport Center Drive
Newport Beach, CA 92660-6397
Report a suspicious email that uses Pacific Life's name
If you received an email that appears to be from Pacific Life but you suspect may be fraudulent, please forward it to us immediately at abuse [at] pacificlife.com. In order to help us analyze the email in question, please follow these instructions when forwarding the email to us: Suspicious Email Forwarding Instructions.
Product Specific Questions or Comments
Life Insurance
Toll free: (800) 347-7787
5 a.m. to 5 p.m.
Monday - Friday, Pacific Time

If you are a life insurance producer looking for a Pacific Life representative, click here to view our regional life offices
Regular Mail:
P.O. Box 2030
Omaha, NE 68103-2030

Overnight Mail:
6750 Mercy Rd, 5th Floor
Omaha, NE 68106 
Fixed and Variable Annuities (Contract Owners) - Pacific Life
Toll free: (800) 722-4448
6 a.m. to 5 p.m.
Monday - Friday, Pacific Time

Fixed and Variable Annuities (Financial Advisors) - Pacific Life
Toll free: (800) 722-2333
6 a.m. to 5 p.m.
Monday - Friday, Pacific Time

Fixed and Variable Annuities for New York (Contract Owners and Financial Advisors) - Pacific Life & Annuity
Toll free: (800) 748-6907
Regular mail:
P.O. Box 2378
Omaha, NE 68103-2378

Overnight Mail:
6750 Mercy Rd, 4th Floor, RSD
Omaha, NE 68106

Pacific Life & Annuity Company
(Retirement Solutions Division)
PO Box 2829
Omaha, NE 68103-2829
Toll free: (800) 748-6907
Mutual Funds
Toll free: (800) 722-2333
6 a.m. to 5 p.m.
Monday - Friday, Pacific Time
http://www.PacificFunds.com
Regular Mail:
P.O. Box 9768
Providence, RI 02940-9768

Overnight Mail:
Attn: Work Management
4400 Computer Drive
Westborough, MA 01581
Institutional Structured Products
Retirement Annuities
Toll free: (800) 800-9534
5:30 a.m. to 2 p.m.
Monday - Friday, Pacific Time

Structured Settlements Annuities
Toll free: (888) 728-5611
Fax: (402) 479-0102
Regular Mail:
P.O. Box 84307
Lincoln, NE 68501-4307

Overnight Mail:
777 Research Drive, Suite 219
Lincoln, NE 68521-5315
Real Estate 
Toll free: (800) 800-7646 ext. 4763
Regular Mail:
P.O. Box 9000
Newport Beach, CA 92658-9030

Overnight Mail:
700 Newport Center Drive
Newport Beach, CA 92660-6397
Subsidiaries & Affiliates
Aviation Capital Group LLC
(949) 219-4600
http://www.aviationcapital.com
Pacific Global Asset Management
Info@PacificGlobalAsset.com
http://www.pacificglobalasset.com
Pacific Life Re Limited
+44 (0)20 7709 1700
http://www.pacificlifere.com
Pacific Select Distributors, LLC
Toll free: (800) 800-7646
Swell Investing LLC
(949) 566-8985
http://www.swellinvesting.com
 
Directions & Maps
Newport Beach - Headquarters
Mailing address:
P.O. Box 9000
Newport Beach, CA 92658-9030
Physical address:
700 Newport Center Drive
Newport Beach, CA 92660-6397
From Los Angeles via the 405 freeway:
 
  • Take the 405 south to the 73 south
  • Exit Jamboree Rd. Turn Right onto Jamboree Rd
  • Turn Left onto San Joaquin Hills Rd
  • Turn Right onto Santa Cruz Dr
  • Parking will be on the right, past San Clemente Dr

From San Diego via the 5 freeway:

  • Take the 5 north to the 405 north
  • Exit Jamboree. Turn Left onto Jamboree Rd
  • Turn Left onto San Joaguin Hills Rd
  • Turn Right onto Santa Cruz Dr
  • Parking will be on the right, past San Clemente Dr
Visitors should enter the building through the main entrance located on the south side.
Map/Directions (Google Maps)  
Aliso Viejo - Life Insurance Division
Mailing address:
45 Enterprise
Aliso Viejo, CA 92656-2601
Physical address:
45 Enterprise
Aliso Viejo, CA 92656-2601

From Los Angeles via the 405 freeway: 

  • Take the 405 south
  • Take the 73 Toll Road south
  • Take the Glenwood Dr/Pacific Park exit (exit 5)
  • Proceed straight ahead to go onto Enterprise

From San Diego via the 5 freeway:

  • Take the 5 north
  • Take the 73 Toll Road north
  • Take the Aliso Creek Rd exit (exit 4)
  • Turn right onto Aliso Creek Rd
  • Turn left onto Aliso Viejo Pkwy
  • Turn right onto Enterprise
Map/Directions (Google Maps)
Omaha Division
Mailing address:
6750 Mercy Road
Omaha, NE 68106​
Physical address:
6750 Mercy Road
Omaha, NE 68106​

From Eppley Airfield: 

  • Go North on Abbott Drive toward Terminal Drive
  • Stay straight onto Storz Expressway
  • Merge onto US-75 toward I-80 South
  • Merge onto I-80 West via Exit 452C toward Lincoln/42nd St
  • Take the 72nd street exit, Exit 449
  • Keep right to take the 72nd street ramp
  • Merge onto 72nd St. heading North
  • Turn right onto 72nd St. and get into the furthest right lane
  • Turn onto Mercy Road
  • Turn left on 67th street and to Pacific Life parking garage
  • Park on level 3 and enter building
  • This entrance will require badge access, or use intercom to contact security for entrance to the building
Map/Directions (Google Maps)
Lynchburg Division
For overnight Mail or Deliveries:
700 Main Street
Lynchburg VA 24504
Regular Mail:
750 Main Street
Lynchburg VA 24504​

From Lynchburg Regional Airport: 

  • Go East on Terminal Dr toward Rangoon St.
  • Turn Left onto Wards Rd/US-29 N. Continue to follow Wards Rd.
  • Merge onto US-29 Bus N/Lynchburg Expy N.
  • Take Main Street exit, EXIT 1B toward Concord TNPK.
  • Turn Left onto Main St.
  • Buiding will be on the right.
Map/Directions (Google Maps)